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FAQs

Our Product

We use polyphenol cocoa tannin to inhibit bacteria in the oral cavity and remineralize our teeth. Besides that, we use cocoa oil for aroma and cocoa butter to enhance the antibacterial property and to soothe the gum.

Yes, our factory is GMP certified.

Yes, we do have Halal and our product is registered under NOT.

It is because of the ingredients we use.  Mismis are unlike any other toothpaste on the market. Mismis uses high quality food grade products and botanical ingredients, which set it apart from regular toothpaste. Our main ingredient is unique because of three years of research with the Malaysian Cocoa Board to discover natural antibacterial properties and to remineralize your teeth. As low as RM7, you can try one of our ranges of toothpaste.

 

Absolutely, yes! We don’t have the heart to be cruel to any animals.

Of course! We use clove, olive oil, dicalcium phosphate, and other wonderful ingredients that are good for your teeth! We even use a coconut-derived ingredient in our bubbles!

Without a doubt! We have two best-sellers: Just for Kids Natural Toothpaste and Natural Toothpaste for Kids. There are two flavors available: bubblegummy and chocolata. What do you think? It’s fine if accidentally swallowed, but make sure your kids don’t spread it on their bread; that’s a no-no!

Absolutely not. Our products are made up of 99.9% natural ingredients.

We understand, but we are not opposed to it; however, as an alternative, we offer natural ingredients with properties similar to fluoride. The most important thing is that every adult and child must visit the dentist at least once every six months, and during that time, the dentist will always recommend that you use fluoride on your teeth.

Our pick is the Cocoa Mint Natural Toothpaste. However, if you are experiencing pain or have bloated gums, you should still see your dentist. Any toothpaste on the market will only help to relieve pain, not heal it. A visit to the dentist on a regular basis is advised!

Order

If you aren’t absolutely100% in love with Mismis, we’ll refund your first order. Within 3 months after the order date, you are eligible for a refund.

Of course! However, we only have a limited amount of time to edit or cancel your order. Send an email to info@mismis.com.my and we’ll try our best to help you out.

As soon as your order ships, you’ll receive a shipping confirmation email with your tracking number. Once you obtain the tracking number, let it 24 hours to update, and then you may trace your order’s progress to you.

If your delivery has been marked as delivered but isn’t on your doorstep, please contact us at info@mismis.com.my and we’ll assist you in finding it!

Shipping

We ship with Pigeon,Ninja Van, Pos laju & DHL.

We do not currently provide expedited shipping; however, if you need to check on the status of your order, please email us at info@mismis.com.my

Within one business day after receiving your order, it will be processed. Then, after it’s out the door, we’ll mail it and send you the tracking number. Once you receive your tracking number, give it 24-48 hours to update, and Mismis will be on its way to your home the next day!